Privacy Policy

We know how important it is for you to understand how we use your data. This Privacy Policy sets out how and why we collect, store, process, and share your personal data. We will always be transparent with you about what we do with your personal data.

We use your personal data to provide you with the information, products, and services that you request or purchase from us (i.e. to complete certain tasks, processes, or orders on our website or store, take payment online (where applicable), and deliver your products or services), and to communicate with you regarding those products and services that you purchase from us and respond to your questions and comments

We may also use your personal data to measure how satisfied our customers are and provide customer service (including troubleshooting in connection with purchases or your requests for services or when you ask us questions on social media).

We always keep your personal information confidential.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers.

Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer. Please make sure that your login details, password and all your other account details remain confidential at all times. If you know or suspect that the security of your account is at risk, you should contact us.

Repair Policy and Charges

At Cane House, we strive to provide our customers with the best possible service. All Cane House furniture is made and delivered with utmost care. However, a furniture may need repairing due to normal wear and tear and inappropriate handling. 10% to 25% (Based on product condition) of MRP of the product will be applied as repairing charge for respective Cane House product.

Please contact Hotline: +(88) 01622374492 for after-sales service.